USE OF THE APARTMENT

Malagaflat Customer will provide an apartment in the state of conservation, cleaning and so precise order and manner that the client can access it at that moment.

The Customer shall immediately notify Malagaflat on any damage caused to the apartment or its contents.

The Customer shall not enter or undertake furniture renovation or major repairs in the apartment.

Customer may not stay in the apartment more than the number of persons allowed by Malagaflat.

The Customer shall not use the apartment for any purpose other than agreed here, the subletting of the apartment is prohibited.

Any unauthorized type of parties or gatherings that could disrupt the rest or tranquillity of our clients and / or neighboring properties.

The Customer shall not carry out activities or conduct contrary to have the decency and standards of hygiene or normal behaviour.

RESPONSIBILITIES

• Responsibility for arrival day later than the date of entry or early departure

The Customer is not entitled to any refund in the event that through no fault of Malagaflat you check in a day or days later than the official date of entry. In the same way as long as the causes are outside Malagaflat Customer shall not be entitled to reimbursement for giving up the apartment before the end of the contracted stay.

• Malagaflat not be liable for damage, loss or theft of any property brought into the apartment by the Customer.

• Force Majeure

Malagaflat, its affiliates and its information providers shall not be liable or deemed in default or default for any delay or failure in performance or interruption in the delivery of content Malagaflat, resulting directly or indirectly from any cause or circumstance beyond its control reasonable, including but not limited to failures in electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes or natural disasters strikes or other labour problems, wars or governmental restrictions.

• Please read carefully the following information:

By accessing the Web site Kaysavacacional www.malagaflat.com directly or through any other access to any content within this Web site is considered to have entered into an agreement with Kaysavacacional SC (Malagaflat) and operates under the obligation Terms and Conditions below. This website is owned and operated by Kaysavacacional SC

• Applicable law

This contract is considered as agreed and Spain. The Spanish law governs this contract. The contracting parties expressly and voluntarily submit to the jurisdiction of the courts in Málaga (Spain), and exclude the intervention of the courts of any other country.

CANCELLATIONS AND / OR CHANGES IN RESERVE

The following rules apply:

Cancellation
- For cancellations up to 90 days before the start of the holiday, 20% deposit will be refunded in full fewer 30 euros in respect of the handling fee.
- For cancellations less than 90 days before the start of the holiday, no refund of deposit.
- For cancellations from three days before the commencement of the rental or in case of no show, will charge your credit card the total amount of the reserve.

Modification
- For changes made within 90 days before the start of rent, will not be charged.
- For changes made less than 90 days before the beginning of the rental Malagaflat reserves the right to study their performance in each case.

DEPOSIT FOR THE CONFIRMATION OF THE RESERVATION

Malagaflat requires a deposit to confirm the reservation, sither for long term or short term stays, of 30% of the total of the reservation

Security deposit

Malagaflat requires a Security Deposit (bond) upon receiving the keys which is due cash at arrival.

• Short stays: A deposit which ranges from 150.00 € to 300.00 € depending on the property reserved.
• Long stays: A deposit will be required proportional to the total rent.

The security deposit is refundable at your departure as long as all is in the same conditions as it was delivered and your behaviour during your stay meets the communities rules on the use of common areas. Customer is responsible for any damage or loss incurred in the apartment. For damages in the apartment excessing the amount of security deposit (bond), the Customer authorizes Kaysa Vacacional S.C. to charge them in the credit card provided by the customer when making the reservation.

CHECK IN / CHECK OUT

Where do I collect the keys to the property?

Key collection takes place on the property unless either party indicates otherwise; the arrival time set by the client upon confirmation with Malagaflat.

We are open from 10.00 to 21.30 pm, if you are arriving outside these hours, there would be no problem but there is a surcharge of 25 €, and after 24.00 and after the extra charge is 30 €.

At what time I can enter the property?

Officially, the check in time will be starting at 14.00 h. If you need to check in before, please let us know and if the property is ready, meaning that there is no check out on the same day, we have no problem in allowing the entry before the stipulated time.

What time do I have to leave the property?

Officially, the check out time would be 12.00 pm. If you wish to leave later, please let us know in advance or at arrival and if possible, if there is no entry on the departure day we will have no problem in allowing the entry before the stipulated time.

WE KINDLY URGE YOU TO ENSURE AT DEPARTURE THAT YOU HAVE TURNED OFF ALL THE ELECTRONIC EQUIPMENT (SUCH AS AIR CONDITIONING, COFFEE MAKERS, COOKER, ETC. ) AS WELL AS FAUCETS AND WINDOWS ARE CLOSED.

Making a reservation for one of our apartments is fast and easy!

There are 2 options:

• You can check under “APARTMENTS” and decide which one you like best and check availability
• You can go to the “HOMEPAGE” left upper side you can input the dates and number of guests and all the properties available that meet those requirements will come up.

Once you confirm the property and dates, it will lead you to a page where you must:

1. Section 1: Confirm the number of guest who will be staying in the properties and add any extras you need such as internet, parking, etc. so that the total of the reservation will come up.
2. Section 2: Fill out the personal information required and that of the credit card for the deposit of the reservation 30% of the total
3. Section 3: The reservation will show up in the calendar as pre-reserved.

If you have any problems during the procedure or have any questions, please feel free to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Where are Malagaflat’s apartments located?

Our apartments are all located in the historic centre of the city, just meters from the main sights of Malaga as well as to the main public transports. The Picasso Museum, the Thyssen-Bornemisza Museum (scheduled opening - March 2011), the Cathedral, the Cervantes Theatre, Gibralfaro Castle, are just some of the monuments located minutes away from our apartments. Also, the nearest beach - Playa de la Malagueta - is only a 20-25 minute walk from most properties.

Calle Larios is also about 5 minutes being and is the economic centre and hotel in the city.

What is the capacity of Malagaflat’s apartments?

We have a wide range of properties, from studios for 2 people to one with 5 rooms for up to 9 persons.

We also have a building with 6 studios which add up to a total capacity of 14 persons.

Details regarding this issue can be found in the description of each property.

The price is per person or per apartment?

The price is per apartment based on a minimum stay of 2 persons. Over 2 persons, each extra person pays an additional amount per day. This extra amount depends in the property and the season.

The price includes the supply of hot and cold water, electricity, gas (if applicable) and heating.

Do I have to pay for the departure cleaning?

We thank our customers to be careful and maintain a hygienic state of the property during your stay but in any case, the departure cleaning is an obligatory one-time charge, which varies depending on the size of the property.

CHECK IN/ CHECK OUT

Where do I collect the keys to the property?

Key collection takes place on the property unless either party indicates otherwise; the arrival time set by the client upon confirmation with Malagaflat. We are open from 10.00 to 21.00 pm, if you are arriving outside these hours, there would be no problem but there is a surcharge of 25 €, and after 24.00 and after the extra charge is 35 €.

Officially, the check in time will be starting at 14.00 h. If you need to check in before, please let us know and if the property is ready, meaning that there is no check out on the same day, we have no problem in allowing the entry before the stipulated time.

Officially, the check out time would be 12.00 pm. If you wish to leave later, please let us know in advance or at arrival and if possible, if there is no entry on the departure day we will have no problem in allowing the departure after the stipulated time.

We kindly urge you to ensure at departure that you have turned off all the electronic equipment (such as air conditioning, coffee makers, cooker, etc.) as well as faucets and windows ARE closed.

EQUIPMENT OF THE APARTMENTS

Do the apartments have sheets and towels?

YES, all our properties have towels, sheets, if the period of the reservation exceeds 10 days, we will include a change of sheets and towels.

How are the apartments equipped?

All the apartments are equipped with heating and air conditioning.

The kitchens are fully equipped and furnished with all the necessary utensils for your stay: refrigerator, microwave and / or oven, electric hob, cooking utensils, toaster, pots and pans, washing and drying, cutlery and crockery.

That is the minimum equipment featured in our properties, some of them also have a blender, juicer, iron, dishwasher, etc.

If you have a specific need, please let us know to confirm whether the property has it and if not; otherwise we might be able to get it during your stay.

Do the buildings where the apartments are located have elevator?

The vast majority of our properties are located in buildings with elevators; however, we have some apartments in buildings without elevators that we have included for its special charm and / or location as they are often are located in emblematic buildings of the old town of Malaga.

Details regarding this issue can be found in the description of each property.

Can I smoke in the apartments?

In our properties smoking is permitted, but we appreciate if customers are to smoke and as a consideration to non-smokers, to do so by the windows or the terraces / balconies in those apartments that have it.

Am I allowed to bring pets to the apartments?

Only some properties are prepared to accept pets and always also depend on the size / weight / breed.

Please contact us for confirmation; we will need a detailed description of the pet.

Are the apartments located in secure areas?

Our properties are located in the old quarter of the city in safe areas; however you must take the usual precautions you would take in any other city centre.

Are the apartments suitable to the handicapped?

Just some of our properties are equipped to accommodate wheelchairs.

Please contact us for confirmation.

Do the apartments have parking?

Some apartments have parking in the same building where the property is located and in the other cases, we might be able to get a private parking space near them.

The parking is always optional and extra charge.

Note that in the historical centre of Malaga, as in other urban centres, parking is quite limited and not easy to find free parking near the apartments.

• Please read carefully the following information:

By accessing the Web site Kaysavacacional www.malagaflat.com directly or through any other access to any content within this Web site is considered to have entered into an agreement with Kaysavacacional SC (Malagaflat) and operates under the obligation Terms and Conditions below. This website is owned and operated by Kaysavacacional SC

• Applicable law

This contract is considered as agreed and Spain. The Spanish law governs this contract. The contracting parties expressly and voluntarily submit to the jurisdiction of the courts in Málaga (Spain), and exclude the intervention of the courts of any other country.

CANCELLATIONS AND / OR CHANGES IN RESERVE

The following rules apply:

Cancellation
- For cancellations up to 90 days before the start of the holiday, 20% deposit will be refunded in full fewer 30 euros in respect of the handling fee.
- For cancellations less than 90 days before the start of the holiday, no refund of deposit.
- For cancellations from three days before the commencement of the rental or in case of no show, will charge your credit card the total amount of the reserve.

Modification
- For changes made within 90 days before the start of rent, will not be charged.
- For changes made less than 90 days before the beginning of the rental Malagaflat reserves the right to study their performance in each case.

USE OF THE APARTMENT

Malagaflat Customer will provide an apartment in the state of conservation, cleaning and so precise order and manner that the client can access it at that moment.

The Customer shall immediately notify Malagaflat on any damage caused to the apartment or its contents.

The Customer shall not enter or undertake furniture renovation or major repairs in the apartment.

Customer may not stay in the apartment more than the number of persons allowed by Malagaflat.

The Customer shall not use the apartment for any purpose other than agreed here, the subletting of the apartment is prohibited.

Any unauthorized type of parties or gatherings that could disrupt the rest or tranquillity of our clients and / or neighboring properties.

The Customer shall not carry out activities or conduct contrary to have the decency and standards of hygiene or normal behaviour.

RESPONSIBILITIES

• Responsibility for arrival day later than the date of entry or early departure

The Customer is not entitled to any refund in the event that through no fault of Malagaflat you check in a day or days later than the official date of entry. In the same way as long as the causes are outside Malagaflat Customer shall not be entitled to reimbursement for giving up the apartment before the end of the contracted stay.

• Malagaflat not be liable for damage, loss or theft of any property brought into the apartment by the Customer.

• Force Majeure

Malagaflat, its affiliates and its information providers shall not be liable or deemed in default or default for any delay or failure in performance or interruption in the delivery of content Malagaflat, resulting directly or indirectly from any cause or circumstance beyond its control reasonable, including but not limited to failures in electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes or natural disasters strikes or other labour problems, wars or governmental restrictions.

Nota Legal y privacidad

En Kaysavacacional (malagaflat.com) hemos adaptado nuestro sistema de información a los requisitos establecidos en la Ley Orgánica 15/1999, de Protección de Datos de Carácter Personal (LOPD), y normativa de desarrollo. Y ello, con la finalidad de garantizar el correcto tratamiento y confidencialidad de la información que disponemos de clientes y usuarios, prestando un servicio de mayor calidad, amén de cumplir una normativa cuya infracción se castiga con importantes sanciones económicas.

Por ello, le informamos por un lado que sus datos de carácter personal han sido o serán incorporados a un fichero titularidad de Kaysavacacional S.C. , convenientemente inscrito en el Registro General de Protección de Datos. La finalidad de este fichero es el mantenimiento de las relaciones comerciales establecidas, así como la de informarle de nuevos servicios prestados.

Por otro lado, entre las obligaciones establecidas por la LOPD, destaca la dispuesta en su artículo 12, que regula el acceso a datos por cuenta de terceros, estableciendo la necesidad de formalizar un contrato en el que se regulen las obligaciones derivadas de dicho acceso.

Según el criterio de la Agencia de Protección de Datos, organismo encargado de velar por el cumplimiento de esta legislación, los proveedores de servicios de Internet deben suscribir estos contratos con aquellos clientes a los que, en virtud de los servicios prestados, tenga acceso a sus datos.

Por último, y aunque será objeto del citado contrato, le informamos de que solo trataremos los datos para las finalidades contratadas con usted (resolución de incidencias acaecidas y la realización de copias de respaldo y recuperación) sin que los apliquemos o utilicemos para otra finalidad, ni los comuniquemos (ni siquiera para su conservación) a otras personas. Asimismo le informamos que las medidas de seguridad implementadas por malagaflat para la protección de sus ficheros son de nivel básico, pues presumimos que ese es el nivel de sensibilidad de los datos que maneja, salvo que nos comunique por escrito y de forma fehaciente que la naturaleza de la información tratada sea de nivel medio o alto.

kaysavacacional S.c (malagaflat.com)

Malagaflat es una empresa joven dedicada a la explotación de alojamientos turísticos vacacionales. Nace impulsada por la necesidad de cubrir la amplia demanda de este producto en una ciudad como Málaga, emergente día a día al turismo más cultural y dinámico.

Si usted está buscando un alquiler de apartamentos especial ha llegado al sitio adecuado. Es el momento de reservar un alojamiento para las próximas vacaciones, en un apartamento en el que podrá disfrutar de todas las comodidades como si estuviera en su propia casa.

Le ofrecemos limpieza, puntualidad y servicio a muy buen precio.

Nuestros alojamientos están ubicados en el centro de la ciudad para que pueda disfrutar caminando de todo lo que Málaga le puede ofrecer: museos, monumentos, teatro, cine, comercios, restaurantes y un sinfín de actividades, todas en el centro de la ciudad de la Costa del Sol.

Puede hacer su reserva directamente en esta web o si lo prefiere puede ponerse en contacto con nosotros en el teléfono: +34 670 613 244 (Isabel Soto) o mediante el formulario de contacto.